In this observation report, I analyze a session led by veteran tutor Mark McCleskey, focusing on how his strategies embodied the UWC’s values—particularly respect and learning and growth. The session centered on a first-time UWC visitor working on a research paper about citation practices. I was especially struck by how Mark prioritized the writer’s agency from the beginning, inviting consent for observation and establishing a collaborative, low-pressure environment.

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Through my analysis, I reflect on the power of setting an inclusive tone, asking open-ended questions, and introducing resources that empower writers beyond the session. I also consider missed opportunities to connect more deeply with the writer’s identity, background, and prior writing experiences. This reflection has helped me understand how even brief moments of identity acknowledgment can impact the learning dynamic.